CatchAFace

System Status

Operational

All systems operational

Live health for CatchAFace product systems — website, search, accounts, billing, monitoring, and privacy controls. We report customer-facing services, not internal vendors.

Last checked Aug 8, 2026, 9:21 PM UTC

100%

90-day uptime

Aggregate availability across core CatchAFace systems over the last 90 days.

Platform uptime

Last 90 days

Operational

90 days agoToday

Components

What we monitor

  • Website & App

    Operational

    catchaface.com pages, navigation, and account surfaces.

    90-day history

    Operational

  • Face Search

    Operational

    Photo upload, search processing, and result delivery for visual matches.

    90-day history

    Operational

  • Accounts & Sign-in

    Operational

    Authentication, sessions, and account settings.

    90-day history

    Operational

  • Billing & Credits

    Operational

    Checkout, credit packs, and purchase confirmation.

    90-day history

    Operational

  • Face Monitoring

    Operational

    Ongoing rescans and monitoring alerts for subscribed faces.

    90-day history

    Operational

  • Photo Handling & Privacy

    Operational

    Upload processing and post-search photo deletion controls.

    90-day history

    Operational

  • Opt-out & Suppression

    Operational

    Face suppression requests and related support workflows.

    90-day history

    Operational

  • Blog & Guides

    Operational

    Public articles, opt-out guides, and help resources.

    90-day history

    Operational

Active incidents

No active incidents

All monitored CatchAFace systems are clear right now.

Recent history

No incidents in the last 90 days

When something material affects customers, it will appear here with a clear timeline.

Status FAQ

How to read this page

What do the status labels mean?

Operational means the system is working normally. Degraded means you may see slower responses or partial interruptions. Outage means a core capability is unavailable. Maintenance is a planned window we schedule in advance when possible.

How is this page updated?

CatchAFace continuously checks core product systems such as the website, search API, accounts, billing, and monitoring. This page reflects the latest automated checks and any active public incidents.

Do you list every search dependency?

No. We report CatchAFace product systems — for example Face Search as a whole — without naming the underlying data sources or vendors. That keeps the page useful for customers without exposing internal infrastructure.

What about photo deletion and privacy?

Photo handling is part of our Face Search pipeline. When search systems are operational, uploaded photos follow our normal retention policy and are deleted after the search completes.

How do I report a problem that isn’t listed?

If something looks wrong on your side but this page shows green, contact support@catchaface.com with what you were doing and any error messages. We investigate customer reports even when automated checks look healthy.

Support online

Seeing something we aren't?

Tell us what failed, when it happened, and which page you were on. We typically reply within 24 hours.

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